Customer Testimonials
The personal is very kind and very knowledgeable. They always make a great job. I will keep having Turner Toyota as the number one dealership in Montrose. I trust them all my family cars Services.
Tire repair appointment made. Expected to leave vehicle at the dealership for the day but within a few hours I received a call that my repairs had been completed and I could pick up my vehicle. I also worked with Parts Department to purchase tires. All went well there also.
Everyone is very pleasant and helpful at Turner Automotive. I would recommend them for any repair needed and will continue to use them here in Montrose
The service personnel we helpful and courteous. I've been having a rumbling in my engine compartment on startup in the cold. Unfortunately it was too warm so they could not diagnose that issue but the did do an oil change and tire rotation while my care was in so the trip was still worthwhile.
I was so impressed not only with the sales service but also the service after we purchased the car. So helpful to have folks show you around the car and answer questions for you.
Fast and friendly service department. They always treat my puppy and me well. The service was completeld sooner than I expected. I recommend turner Toyota
fast while I spoke to salesman for an EV. I want an electric vehicle from North America, I want tax credit and to omit fossil fuels.
We worked with Ed on the purchase of a new RAV4. From order to delivery, he was very accomodating and responsive. When the car arrived from the manufacturer, Ed was thourough while explaining all of the vehicles features and answering all of our questions. The dealership was honest and fair in every aspect of the deal. We will definitely buy from Turner and Ed in the future!
We worked with Ed on the purchase of a new RAV4. From order to delivery, he was very accomodating and responsive. When the car arrived from the manufacturer, Ed was thourough while explaining all of the vehicles features and answering all of our questions. The dealership was honest and fair in every aspect of the deal. We will definitely buy from Turner and Ed in the future!
Turner Toyota here in Montrose always has great service! Todd is always happy to help & offers great quality customer service. They get the job done quickly & efficiently! Wouldn’t take my car anywhere else! 🙂
Great service as always. Very kind and knowledgeable staff. We bring all of our cars to Turner for service. Also Ed Walker is the best car salesman around.
Don Bertorello was our salesman and I would highly recommend going through Don. He went the extra mile by picking us up at the airport and helped us quickly work through the paperwork. Don was extremely knowledgeable about the truck that we bought and took extra time to go over the vehicle features.
I was looking for a trailering truck, found one on line at Turner Automotive. Arrived the next morning, made the deal before noon. Friendly and knowledgeable sales and finance experience, without pressure. Appreciated the Carfax report, also. Based on my research, received a good price.
Todd has always been friendly and helpful in taking care of my cars over the years. I appreciate the dealership being in Montrose as it is convenient for me. The waiting room is also comfortable and the waiting time has never been too long. Thanks to Turner
turner has always made every effort to schedule my vehicle, Brooke is very helpful. courtesy driver is pleasant and the maintenance crew will always work until they get it right.
I had a flat tire and had to have all four tires replaced due to having all wheel drive. They aired up my spare tire, discussed the different tires available to suit my driving style. Although they were 3 weeks out for service appointments, they squeezed me in 2 days later. And they shuttled me home and picked me back up so I didn't have to wait at the dealership. The price was good, and the service was great.
Nice job service department! The sales department provided me a refresher course on the unique features of our hybrid. The Highlander is a comfortable vehicle on long and short trips. It actually gets the advertised mileage!
This dealer & its employees, especially Austin in service & Tyrell in parts, have always been helpful, which as a woman I appreciate! I have an older Silverado which they have taken careful care of!
This dealer & its employees, especially Austin in service & Tyrell in parts, have always been helpful, which as a woman I appreciate! I have an older Silverado which they have taken careful care of!
They gave us an estimate of how long it would take them to get the car done & they came in under the qouted time. I have experienced GJ Toyota. Terrible experience. NEVER AGAIN. It's worth the hour drive in both directions to come back to Montrose to get to Turner Toyota!
Very good service and reliable. Did not have to wait very long and service people were knowledgeable and very friendly. I would recommend this service department at Turner Toyota
Staff is both professional and quite friendly, very efficient service, salespersons are all so nice, wait time isn’t too bad depending on what your having done of course.
I needed to get a battery and have it installed in my 2020 Chevy Silverado and the service team at Turner Automotive were a life saver . I want to thank Austin and the whole crew for saving the day . These folks are AWESOME
satisfied with work. don't need any more word to be said. got done work that vehicle was taken in for. nothing more to be added to this question.
I have my 4Runner serviced at Turner beyond the 2 year Toyota Care. The service is always prompt and Brooke is always helpful and pleasant. The shuttle is a nice perk with friendly drivers. I plan to keep my vehicle under Turner Care as long as I own it.
Had my truck in for some recall repairs. Arranged a weekend drop-off via tow truck and an evening pick-up (after hours). Everything went off without a hitch and Austin & team were incredibly helpful and communicative throughout the entire process. Thanks so much!
I worked with Daniel Baker and he was very knowledgeable, very efficient, and not salesy at all. Turner Automotive called me when a car I was interested was in. They quoted me a fair price and gave me a generous offer on my trade in. I was very pleased with the transaction. I highly recommend them!
Even though he was short-staffed, Todd went out of his way to service our Lexus, which was ready way before the original estimate. This is the type of service quality we have experienced from Todd every time we visit Turner, which we really appreciate! Thanks to Todd and We Will continue to utilize Turner for all our Service needs!
This dealership has a great service department. They got the service work done on my truck in a short time while I waited. The staff was very professional. I would go back again in the future.
I have scheduled warranty work with other dealerships on vehicles I have owned in the past. This was the most convenient and easiest experience completed in a timely efficient manner. Thank you Turner Chevrolet!
The service department at Turner GMC did an exceptional job on my truck repair. The service group was thorough, professional, timely, friendly, and very helpful. Thank You
We were treated with respect and brought out the car we were interested in ~ no arguing or rangling~ love the color and for me~ the tires told how much it was taken care of in their shop, before it was put on the lot. Enjoyed working with Ed. Thank you !! When he was doing some running around, paperwork, other people in the office came to ask if we needed, water, coffee, etc. The only downside was the walk from one building to the final paperwork, we are both handicapped, it was a hot day for us, but then they aren’...
Went to say hi to a saleswoman while the service department completed scheduled service on my silverado. Wendy was happy to see us, as we exchange pleasantries I mentioned that jody want to see what chevy traverse looked like. She showed us a GMC Arcadia. Jody loved it. It was a great fit for our expected use. We bought it. No pressure and a wonderful process.
Got my car in fast and got it repaired in a very timely manner. Very friendly staff that was very enjoyable to work with, and I had a great experience.
The process was fast, efficient and transparent. There we no surprises. Wendy stayed in touch with us throughout the process. First class experience. Our next car will come from Turner.
Don Berterello was outstanding! Very knowledgable. We came back a second time. He was very patient and answered all our questions. The whole process was smooth.
We made an online appointment for the 10,000 mile service and mistakenly went in on the wrong day for the service. The Service Adviser Brooke Eckerman was kind enough to work us in that day. The wait was not long and service was done professionally. We really appreciated not having to make another 45 mile round trip for this service due to our mistake. Thank you, Brook Eckerman!
Even though they have no openings they asked me to drop it off overnight and they would working in for me! Now that's what I call SERVICE! Thank you!
Excellent service. Had a severe tire blow out and our 4Runner off road tires were available the following day. Service Rep Austin was fantastic. 20,000 mile check up performed.
Turner deserves its reputation as an honest, competent, and friendly dealership. Service was quick and done right - and not overpriced. I’d never been there before, but it was great.
Ed walker went 5 steps beyond excellent service. I am delighted to recommend him for his integrity, professionalism and knowledge. Ed and his staff at Turner were awesome,
Appreciate all the help we received and the extra help with the from Todd with the re-call part, plus how pleasant all the personal were.
Brook always does an outstanding job. Not a routine service visit, had a problem that needed attention quickly. I didn't have an appointment, but she was able to get me in at least to evaluate the problem. Very much appreciated
I've dealt with Turner Automotive for the past 25 years, both for servicing our vehicles and for new purchase. This is a great team, all around - from their top management to their salespersons to their service team. Todd has been my constant contact in service, and he has always cheerfully delivered what he promised. Likewise, Don has been my point of contact in sales; he's a consummate sales professional. I would not go anywhere else in Western Colorado for my automotive needs.
My review is good service the down side of all chevy place got military discount and help to not have my payment high for I did help in paying off my truck. Sale person was awesome and other dept I will do business here again still a good place to have service done and purchasing. This was my opinion they still get a 5 star for there service
I have bought cars from Turner Automotive for many years and been so happy with that aspect of that business! The service I receive is just as good. Problems fixed and regular maintenance done in a timely fashion, plus rides to and from work! Absolutely everyone is friendly and informative. Couldn't ask for more!
Just had my 2nd service on my GMC done at Turner. The service was excellent. Todd Creel always goes the extra mile to get it done quickly and right the first time. And if you need a new vehicle, see Don Bertorello and get top notch service.
Just had my 2nd service on my GMC done at Turner. The service was excellent. Todd Creel always goes the extra mile to get it done quickly and right the first time. And if you need a new vehicle, see Don Bertorello and get top notch service.
My whole experience was excellent. The process of purchasing a used vehicle was quick and efficient. I will use this dealership again in the future as my car needs change.
After looking at virtually every half-ton diesel within 500 miles of my hometown , I narrowed the search down to two trucks. one in my hometown and the one purchased from Turner automotive. the only difference between the two was the dealership! The salesman Jesus Torres went well above and beyond to earn my business. Live video walk arounds while it was raining to show me everything about the truck, to dozens of pictures to show any and all blemishes because I was purchasing this used vehicle remotely he made sure there were no surprises when I showed up to get the ...
I have been going to Turner Toyota ever since 2003 when I bought my first Camry. Since then, I bought another Camry in 2009, Tacoma in 2011, and just recently a Camry in 2021. I have always worked with Wendy and she has been a joy, very professional and friendly. I was happy when I heard that she came back to work part time.
Car runs great! Turner service department always takes good care of my car. People that checked me in and out were helpful and friendly. I also appreciate cards and coupons they send to remind me to bring in my car.
Turner Toyota is about 60 miles from where we live. Turner is known to be a good dealership to work with and we were able to do face to face negotiation with phone follow up. We had a very positive experience working with Ed in the sales department. He is honest and willing to take the time to make buying a vehicle a positive experience. We noted a lot of evidence of his continuing relationship with prior customers. We’ve already recommended him to our son and to several of our close friends!
This is the second vehicle I’ve purchased through turner the first time they got me in a brand new Toyota corolla with 60 miles on it The second was a truck I went down to test drive an both times I was in an out in 2 hours with banks an paperwork
I got a great price on a 2018 Subaru Outback. Wendy, my salesperson, and Randy, in finance, were both easy to work with and professional. Certainly recommended!
Once the recall was ready to be performed, I dropped off the car in the am and by afternoon it was ready. Quick and very professional.
I walked into this dealership and was not treated with any but respect! They were interested in my wants and needs out of a vehicle. Gave me options and asked many questions and allowed me to do the same. I did not feel like a paycheck to them and felt like they treated me like I was one of their family members who they wanted in a safe vehicle that was going to be dependable for me. Even when I came back the next day to ask questions and give my title over to my vehicle I traded in, I ...
Everyone was very friendly and very helpful! The repair to my Tundra was done on time. I would recommend Turner dealer for any automobile needs!
Levi was a great representative for Turner Toyota. He answered all the questions we had. He got us through the paper work effortlessly.Love the truck!
Second vehicle I purchased this year and the salesman was very helpful. I was looking for a RAV4 hybrid and he called as soon as they got one in. Went through everything with me and got me the best deal on price and interest rate. I’ll definitely be back.
Had the pleasure of working with Ernesto during the early days of scoping out which car would suit our needs the best. Appreciated his flexibility in answering our questions and letting us test drive one that we were considering. Was super helpful!
Excellent service. Fair deal! Follow up from sales was great. We live out of town was able to send pics for the appraisal of our two cars we traded in.
Ed was great to work with! Kept me well Informed as to when my tundra would arrive. Followed up 2 days after I bought truck to make sure everything was ok! Definitely would recommend him if your needing a vehicle!
We’re able to get us in and out in a timely manner. Courtesy and explained everything so I could understand it. Would highly recommend!
Work done well but not completed in time frame told. Would have appreciated a TC informing me there was a delay. I would then have been better able to manage my obligations of the afternoon.
They were helpful and understanding. They were willing to add repairs. They let me know that they were waiting on parts to complete the job.
Levi and the rest of the staff were great to work with. No high pressure tactics and they were respectful of my time! Would definitely work with them again.
Home town service! If you don't like higher pressure this is your dealership! The whole buying experience was GREAT, thank you very very very much...!
Superior experience. I found both Ernesto (sales) and Randy (finance) not only immediately available and courteous and professional, but HONEST - they both kept their word about any promises made, and the car and the price were very satisfying to both me and my wife. Austin in service was so nice and kept his word about getting work done on the car on time and right. I would definitely deal with them and the entire Turner complex again.
Awesome job helping me find my dream car, very professional and will defiantly send people your way, thank you so much for everything I really appreciate it!
Good experience. Would highly recommend working with Alex Marin in sales. So far the Highlander is great. It's hard to keep the kids out of it.
Ed was a pleasure to work with. We drove from Parker, CO and had a smooth transition with regard to trading in my car to buying the new one.
Turner Toyota is a great place to buy a car. Everyone there was friendly and courteous. I never felt pressured. Alex Marin is an awesome salesman. He was on time for our appointments and true to his word. It was an awesome experience.
The Sales Manager and Salesman were excellent. The Internet Sales Manager I was not so impressed with. Was not prompt with replies, nor professional in his last email to me. He stated that my car was sold and no longer available right before (1/2 hour) we arrived at the dealership after a 6 hour drive. A little more investigation on his part would have shown him that I was the purchaser. He was however polite and courteous. Overall I will give this dealership and excellent 5 star rating.
Ed Walker will do a great job for you. He is easy to work with, honest and hard-working to be sure that you get what you are looking for. He is well informed and conscientious to call you to keep you updated and to make sure any questions are answered.
My experience here was absolutely wonderful: everything was explained to me and questions were answered, and I felt very informed throughout the process. The car is gorgeous and even after it was purchased, they stayed in touch to make sure everything was still going smoothly! 10/10, definitely will return for service.
Very professional, friendly, and thorough when I went in for service on my 4Runner. Waiting area was comfortable and clean, with coffee and water available.
Wendy is excellent ! Great service and dealership. We will be back. Purchased a Sierra as well. Very caring dealership and Wendy Miller was friendly and caring
Vary pleased with the professional and personable way we were treated. No pressure just straight forward and pleasant. The sales person was straight forward and honest. The deal was transacted efficiently.
Very professional and courteous as usual. Price for service was fair. I would always recommend Turner for all types of repairs. You won’t be sorry.
I am so happy with the service I received from Ernesto at Turner Toyota. From start to finish an easy experience. I would recommend Turner!
Very nice, friendly, and welcoming. No pressure. Would do business with again. Ed was a great guy to work with. They had a great team.
Always ready to serve. I get exceptional attention and service, in a timely manner. Friendly service counter staff makes my visit worthwhile and relaxing. Oil change was quick.
Recent purchase of certified used Equinox. Transaction was handled by Don Bertorello, knowledgeable, courteous & explained all factions of transaction. We quickly arrived at a fair price, the documents were prepared without delay and I left a happy owner of a certified vehicle. I will recommend Don and Turner Automotive.
Great overall experience! Ed Walker and the rest of the team were able to get us into the exact vehicle we wanted for the deal we wanted. The process was quick and straightforward!
Ernesto and all the employees there at Turner was absolutely amazing. They promised a great deal and that is exactly what we got was even better. Wanted to buy a corolla and ended buy a Camry that was even better than we were looking for.
I was late for my appointment and it was no problem. Stephen in the service department still got my truck fixed with no problems. Great service department!
Had a good experience with Ernesto and Lynn. Unfortunately Turner aren't a very flexible dealership to work with regarding price. They don't tend to work outside of basic rebates or dealer offers. I had a good experience. Friends have been disappointed by the lack of flexibility on price and shopped in GJ or Durango to get a better deal. But I am happy with my purchase and was given good trade-in value for my old tacoma.
Great experience. Enjoyed dealing with Levi. Fast friendly service. I highly recommend this dealership. I stopped by the dealership when I saw the car. Less then 2 hours later I walked away with a great deal. Fair to all concerned.👍
I brought the vehicle in for a larger repair. Unfortunately, there was an issue following the repair, but Austin and the Service Manager fixed it right away and worked to make it right. I sincerely appreciated their professionalism and empathy.
Ernesto Rodriquez was excellent if not for him this purchase would not have been made. I met several people at the dealership while I was there and everyone was very professional ! but very much down to earth.Great place.
We bought a New vehicle from Turner Toyota. We were very pleased with the process . Don the sales manager was very easy to work with and helped us get the car we were looking for. We were also very happy with the finance manager Sean who took the time to explain carefully all our options. Thank you to all involved in our buying process.
Great salesmen was very helpful gave me the best deals I would recommend more people to this dealer ship they show great gratitude towards the buyer
I took my 4-Runner in for routine maintenance yesterday. I asked if they could install the new wiper blades I had bought but wasn't smart enough to install. Stephen C., an Assistant Service Manager, said, I'll put them on right now. Would you like to learn how? I did, and he proceeded to replace them in minutes, all while explaining how I would do it the next time. My service was done but indicated a washer fluid leak. Stephen said he wanted to check that out and proceeded to identify AND FIX the leak. There was no charge ...
Don took care of all issues and questions with no problems. Walked me through everything step by step so I understood everything. Couldn't ask for a better experience.
Awesome!!! Austin & his team solved a problem on my brand new 2019 Tacoma that the dealership I bought it from had no clue what was going on . Thank You
Austin helped me without hesitation, my GM dealer(NY) wouldn't. Great, great service. He eventually twisted my dealer's arm. Helped a lot. Thank you
I had never even stopped on their lot before. But, after seeing their prices on new Toyota's, I decided to stop. Absolutely one of the best experiences with a dealership I have ever had!
We were impressed by the courteous service personnel and the promptness in getting our vehicle in at our scheduled time. We got the car back in less than an hour!
DON WAS VERY KNOWLEGABLE, ANSWERED MY QUESTIONS, KNOWS ABOUT TRUCKS, HELPED ME GET THE DEAL I NEEDED. I RECOMEND DON BERTORELLO ANYTIME FOR ANYONE IN THE MARKET FOR A VEHICLE.
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