Customer Testimonials
Got there a bit early and was taken care of right away. Waited in showroom and was back out in no time at all. Always a good experience at the shop.
Great customer service as always. Todd makes sure everything we need is taken care of. He is a great representative for Turner Automotive. Wish every business had employees as nice to work with.
Explained needed maintenance well. The employees were friendly and answered my questions. The time to do the maintenance was reasonable; the waiting area was comfortable.
Our internet sales person - Wendy - gave the best service I have experienced buying anything in my life. And it. didn't. stop with the sale either, she kept checking on us to see how we were doing with our new car. Who does that anymore. I can't recommend them enough.
Job was done very well and crew is very friendly. Will recommend this dealer to anyone I meet. I wasn't there to buy this time just to have door weather strip replaced.
We had to wait 6 months for our Rav 4 Prime, and unlike most dealers, Turner only charged sticker price. Others were adding 10k! Wendy kept communication with us during the whole time we waited. Her service the day we bought the car was better than any service I have experienced. She went through all the features of the car, even pairing our phones. for us - that's never happened before. She even stood out in the parking lot waving as we drove off, giving us the impression she was more excited than we were. She followed up that day thanking ...
I purchased a 2016 Corvette from Turner automotive and the experience was exceptional. My sales rep was Michael Graves and he was so helpful. Since the dealership is in Montrose CO and I live in Tucson, I relied on Michael to give me the full description of the car, any nicks, scratches or any other issues, which their weren't any. We spoke many times on the phone before I flew to CO to pick it up and drive it back. Michael picked me up at the airport and when we arrived at the dealership, the transaction was painless and fast. ...
Everyone was friendly and helpful both on the phone and at the dealership. Loved the shuttle so that I didn't have to wait at the dealer.
Aaron the sales manager did an amazing job, on top of staying tell 7pm to help us out. He also had to work the next day too on Saturday. We really appreciate him going the extra mile for us! Randy the finance gentleman was also SUPER helpful and got us what we were looking for! He also stayed late to get us going and to have our new truck by the weekend. We can’t thank you enough for the extra effort and wonderful experience we had! Happy Thanksgiving and have an amazing weekend!
Prior to taking my Chevy Tahoe on a long road trip, I had Turner service look over the vehicle, find and fix everything that needed attention and now I'm ready for 5,000 miles around the country!
Best car buying experience we've ever had! Don is a great salesman and we look forward to working with him for all of our future purchases!
cutting a spare key for my 2014 Tundra is apparently not only costly ($100+), but difficult. I made 2 trips and 3 1/2 hours at another Toyota dealer and they failed. Turner had some issues but got it done
very good service staff, they always try to do their best, easy to talk to, up beat atmosphere. Regarding my purchase, one person, named Randy pitted my wife against me as he was pushing expensive extended warranty. It made us extremely uncomfortable and soured our experience. I will not do business with him again. One bad apple in the bunch.
Always good ,service, not expensive but fair.never had an issue with the work being done.have given ride home if I did not want to wait at dealership.
OK, it was only a service and tire rotation, but it was done in record time and done professionally. The service desk check in was guick, efficient and friendly.
I always appreciate the service we receive at Turner in Montrose, Colorado. The folks are always friendly and very helpful and one time we were headed out of town with our Tundra and camper and had errors on the dash screen. Todd squeezed us in and we found out that the balance was off on our load (canoes, etc) in the back of the truck. All we had to fix the error was rearrange how the load was balanced. Soooo nice to get that kind of attention right when you are leaving on vacation. Thanks for taking such good care ...
As I was tramatized loosing my electric vehicle in a crash, I sought a hybrid. The salesman, Ed Walker, was very compassionate and introduced me to the car with a safety mechanism to prevent using 2 feet in an emergency. He explained and demonstrated on the lot. this sold me as I believe that is what caused my accident. After he followed up with other features explanation and was very thorough.
This was, hands down, the most positive experience I’ve had buying a new vehicle. Turner Toyota is an honorable company and Daniel was straightforward and professional. Turner Toyota is one of the very few dealerships that have resisted marking up their vehicles during this supply chain shortage. After we bought the vehicle, Daniel even stayed later (on his day off) to go through the owners manual to ensure we had all safety features turned on, and made sure we left the dealership with everything we needed.
Everything went fine. They were a little behind did take a little longer then usual. They let me know that when I first came in.
Just wanted to say how nice the folks are at Turner-that includes salespeople, service people, parts folks, and support people. Thanks for all you do!
great job on a day when they ,like many businesses are very short staffed. Brooke did a great job coordinating the repair with the maintenance crew!
Greg Hiler made my purchase experience excellent! He was friendly, knowledgeable, helpful, and informative. He clearly explained all the bells and whistles of my new Denali and I was appreciative of how quick and enjoyable my experience at Turner Automotive was.
The headline says it all! Working with Leland was a joy, he stayed in touch until we found me the right vehicle, gave me really fair value on my trade and made the whole process without pain. Highly recommend!
Their assistance and purchase was excellent very helpful and they answered all my questions. They were very accommodating and working with me to get to their facility.
Do to the huge amount of work they had, complicated further by my schedule, it was hard scheduling the service appointment. But we got it done and the service was performed to my satisfaction.
Took in on time and got out in a timely manner. They always check the car over and let me know if something else is actually needed.
Ed was so patient and easy to work with! He responded promptly right after we inquired about the car. He even sent us a video to review before heading over. Highly recommend Turner Automotive! We’ll be back for sure.
I had my car serviced and Austin was incredibly professional and helpful. He called to verify my car service choices and made sure I got the best price. Great overall experience!
During the many years I have come here, I have always received superior service on every vehicle for any reason I had to bring it in. There is always attention to any detail for the vehicle. There is also attention paid to the customer.
I found my auto buying experience to be fairly easy. Ed Walker on the Toyota side of Turner Automotive was very helpful without being pushy. A rather painless experience as far as auto buying goes.
I asked for our car to be checked as I thought I had a leak. They made room in the morning to inspect our car without an appointment. We were headed back to Denver and needed the car checked that morning. They were very accommodating and I appreciated the time they took to talk to me about the issue.
Leland was a great person to talk to. He took care of all my needs
What's to say. Parts ordered, appointment set, work done. Vehicle still operates smoothly.
On my honeymoon when my GMC Arcadia quit. Car brought in to shop. Service writer Joel ramirez stepped up and was professional, kind, understanding and personabe. Joel made all the arrangements with car warranty company. He arranged a rental and in 2 days had us back on road. Joel is without a doubt an incredible asset to the dealership. My personal thanks to him. He was awesome.
Brook and John were very nice and knowledgeable. I look forward to using your service department in the future. Great Job!!!
Excellent service and presence while I was there. I must saw the attend was friendly and helpful
We were traveling and had car trouble. They were very prompt, polite and accommodating!
Don was great, made my purchase quick and easy.
Prompt friendly service even though I bought the car elsewhere. Will return in the future.
Service was very good, employees were kind.
I came in for a service. My car was in and out on time and the work done on it was good.
I was very impressed with our service advisors! Very helpful,courteous and was able to get the problem fixed 1st time and at a reasonable price. Would never hesitate to recommend a friend or family member! Thank you!!!
I'm loving my new car and the dealer was very helpful.
We love working with Turner Automotive! They have always taken very good care of our family!
All was good with service. Only exception to point out was a small amount of grease left of the driver's door inside handle. Wiped off ok.
Great experience buying a car from Wendy. Easy to deal with and very much customer centric.
I was very satisfied with the quality of work and friendliness of the staff.
Leland provided outstanding customer service and exceeded my expectations. He ensured the service departed tended to my needs and made my transportation was in order so I could get to work and back to pick up my vehicle.
Wendy was wonderful no complaints but the gentleman who did the final papers not very personable kinda rude
Grand Junction had no intrest in helping me purchase a new car. After visiting them 3xs I decided to take my business elsewhere. Turner is where I turned & ended up a happy camper with my new 4 runner
Everyone was nice and very accommodating! I was supposed to pick up my car later in the day but my work at urgent care became very busy and I was unable to leave the clinic. Turner Automative was able to drop my car off for me! Thanks Turner!!
Sales associate Daniel Baker was good. Could improve slightly on knowledge of product, but that was not a deal killer. Finance Officer was above and beyond excellent. I have purchased two new vehicles at Turner, spaced some twenty years apart, but two none-the-less. Not bad people to deal with. I would/ probably will/ go back. But I only buy a new car every twenty years.
I was just shopping around for a new Suburban and had been a Turner customer before, so I decided to start there. I happened to meet a Turner Chevrolet sales representative named Michael Graves and I felt like he would be the person to help me find what I was looking for. He was easy going and someone you knew you could trust. Very knowledgeable and helpful from the start. Because of an automotive "chip shortage", there weren't many new vehicles available. Michael walked me through the special order process and helped me get a good deal. ...
Service provided as scheduled. Good feedback on issues that were resolved
Don Bertorello was very knowlegeable about trucks and proved invaluable when making our decision to buy a new vehicle. He was available despite being very busy and answered all of our questions. I would not hesitate to recommend him or Turner Automotive if buying a new or used vehicle. My expereince was very positive .
Things went well
Austin was great. I had a need for a quick service before my daughter drove her car on a long trip. He managed to fit the work into a full schedule and took great care of me.
It was a great visit
Always a great experience! Friendly staff, repairs done as explained and timely done. If something else shows up that needs to be done, the explanation is always clear and concise!
Top of the line service department First time to have my truck serviced they came over and asked if there were any issues with the truck Never had that happen before Very pleased
Third vehicle purchase at Turner Automotive because they have wonderful, helpful, knowledgeable sales team and service department. No pressure to purchase a vehicle. Working with sales associate Michael Graves was another positive experience at Turner Automotive.
Much appreciated the assistance I received from Daniel and Alex; both were pleasantly nice to work with, made the process smooth. Thanks for everything!
Excellent service provided by Daniel Baker
Great service .. much improved
7500 mile service, and everything went as scheduled.
Greg was AMAZING. This was my first alone purchase fo a car after my divorce! He and Randy helped me so much!
Excellent staff, they don't waste time, are always friendly, helpfull, and efficient.Their facility is clean, neat and welcoming. The person I have been working with ever since I purchased our FJ Cruiser is usually Todd Creel. He is nothing less than GREAT at his job. Yes we have purchased 2 new trucks from Turner and will return.
I lost connectivity on my 2020 Rav4 on a few different convenience features. No one could figure out why. I took it in to Turner for a diagnostic and they found 2 updates that hadn't automatically updated. After a couple of hours it was good as new!
The service department is very well run and have always been fast and efficient.
Quick basic service for oil change, multi-point inspection, and rotate tires. When I drove in to the reception area, no one came to the car to greet me. I checked in the office to find assistance. I waited under an hour and it was all done. The results of the service and inspection were explained to me prior to paying. Overall, great service.
turner's has always gave me great service in a timely manner
What a wonderful company to work with. Ed Walker was amazing with his knowledge and dedication to quality customer service. I will be looking forward to utilizing your services in the future. Thank you.
We started the process of buying a RAV4 Prime almost 2 years before the actual purchase. Toyota didnt allow our state to receive them for the 1st year and a half but when one came available they contacted me and we purchased it. We were happy when Wendy called with the news!
Turner always takes care of myself and my vehicles with the utmost care and professionalism. Todd in service, Dustin in parts and to all the other folk at Turner who are so helpful, THANK YOU!
Turner diagnosed a problem with my Silverado and fixed it while I waited. After leaving the facility, much of the problem returned. I called and made a follow up appointment. The second attempt fixed the problem and it did not return. I appreciate Turner's positive attitude and willingness to get the job done right, even if it took two visits to do it.
The Turner family and employees have always been and continue to be a pleasure to do business with!
I was having trouble with my car's heating/cooling fan. the problem was quickly corrected and at a very reasonable price
Good service, Brooke was very professional and helpful! I didn't get his name, but your courtesy driver was good!
Ed Walker was very helpful in trying to get me a truck that I ordered even though the supply of vehicles was very limited. Alex Marin was also helpful in getting the paperwork done and helping me decide on the extended warranty.
My impression: Excellent service! From the service reps all the way back to the mechanics - two thumbs up. Brought my 4Runner in for a suspension issue and the service at Turner Toyota in Montrose was top notch from start to finish. Thank you and a big "Shout Out" to Brooke at the front desk and the mechanics/service technicians for diagnosing the problem and giving me peace of mind while on the road.
I have been coming here for years because of the great service and professionalism. I will continue to come to Turner's.
As always, the service department at Turner Toyota is exceptional. I had a small problem and Service Mgr, Austin was attentive and checked it out without an appointment, then again during my regular service appointment. I also appreciate that Turner Toyota does not recommend me purchasing parts of service until actually needed. Everyone there is friendly, helpfpul, and knowledgeable.
Easy to contact and schedule service. Staff courteous and no issue with information on servicing the SUV. Clean and comfortable waiting area. All completed less than one hour.
Turner Auto is simply the best!!! We drove from the Springs to get our 4Runner and they made EVERYTHING perfect!! We have bought many different cars over time from different dealerships and Turner Auto is by far was the BEST car buying experience!!
Went for oil change. Included was a total inspection, air in tires, etc. for a good price.
Acceptable experience. Right at the end of the deal we encountered an issue. Salesman corrected the problem to my satisfaction
Had a very relaxing time buying my New GMC pick up from Turner GMC in Montrose Colorado We had Greg Hiler as our salesman he went out of his way to make it fun buying our truck He was very knowledgeable on the trucks interior computer functions Would recommend Greg and Turner GMC any time
somewhere you can still get a car, not just a giant SUV or truck.
Facility: I might suggest that Turner considers a car wash after service.
In for LOF, repaired tire leak and diagnosed engine noise. Done quickly and economically!
Initially, we researched new vehicle options available at Turner Automotive, Inc. for Toyota 4Runners and Highlanders. Online we selected one of each to test drive on a specific date and time. Within minutes Sales Consultant Ed Walker replied by email and called us as follow up. Before each test drive, Ed provided a thorough explanation of all the icons and gauges. Following the test drives, Ed satisfactorily answered all our questions and greatly assisted with the learning curve of the newer technology. The 4Runner was the better fit for our needs and preferences. We trade-in a 2013 Highlander and received a ...
Don helped me find the truck I wanted. Everything went smooth and fast. Love my new truck!
I have been going to Turner Toyota ever since 2003 when I bought my first Camry. Since then, I bought another Camry in 2009, Tacoma in 2011, and just recently a Camry in 2021. I have always worked with Wendy and she has been a joy, very professional and friendly. I was happy when I heard that she came back to work part time.
It was a a good experience shopping at Turner Auto Sales.
Best car purchase experience I have ever had. Our salesman, Ernesto, was very low key and easy to deal with. No pressure at all. He was knowledgeable and polite. A very nice guy. I would recommend him to anyone. We financed a portion of the purchase price. Our finance guy, Randy, was a real pro. He explained ever aspect of the deal and answered all of my questions. Overall my experience was great.
Finished service quickly. vehicle seemed to run better for some reason.
All was completed in a short period of time. All was explained to me when I was submitted the bill. Thank you all. Lois Gram
A , whole experience was exceptional. Fixed leak in timely manner.
This was a part replacement, the quality of repair may not be known for awhile. Everything was excellent and I expect the part will last.
Car runs great! Turner service department always takes good care of my car. People that checked me in and out were helpful and friendly. I also appreciate cards and coupons they send to remind me to bring in my car.
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